Using the App

Starting & Ending Your Journey

• How do I start my journey?
• How do I end my journey?
• What if I forget to end my journey?
• What happens if I have started my journey on the app and then decide not to travel?

Travelling & App Functionality

• What do I do if I need to get my ticket checked or go through ticket gates?
• Can I travel with someone else on my account?
• Do I need an internet connection to travel?
• How long is the barcode active for?